Initiating Arbitration

Daily Journal, 2007

by Lawrence C. Waddington

   JENNIFER HAMM: Well, let's just dive right in. We'll start with initiating arbitration. I wanted to ask you all, whether the courts grant a petition to compel arbitration or the parties voluntarily agree to arbitrate, what suggestions do you have for sufficiently managing the process and getting it going? Mr. Younger, do you want to start?
      ERIC YOUNGER: I think there's a lot to be said for having the amount of pre-hearing work reflect the general scope, perhaps financial size, of the arbitration and so forth. I served with a colleague of a couple of our panelists four or five years ago Richard Chernick, in a case - a three-arbitrator case, which is a good chance to see other people's stuff. And Rich had a variety of formal orders and required a formal conference and was really quite detailed as to a variety of things. Whether other people at JAMS had picked up a lot of his documents, whether they became some sort of standard practice or not, I don't know. I was very impressed. I didn't see any copyright symbols; so I, of course, stole all of his materials. But I would have found them probably too much planning and preparation for the run-of-the-mill take the opposite extreme, something that's really quick and dirty, uninsured motorist arbitration or something like that. You wouldn't dream of doing it there. Your conference would be longer than your arbitration. So I guess my only message is I think you probably should set the level of formality and advanced documentation and conferring, in some effort, try to make that consistent with the scope and financial value of the matter.
      GERALD PHILLIPS: I did a survey some years ago, and it was printed in the Dispute Resolution Journal, "Is Creeping Legalism Infecting Arbitration?" And the consensus was yes. And then the question came well, what do we do about it? First, the first thought was made by arbitrators, that it's the arbitrator's fault. They are the ones who should take the blame for the creeping legalism in arbitration. I'm a member of an organization called CCA, College of Commercial Arbitrators. And they're coming out with a new book, a guide to best practices in arbitration. And this was - this was started because of my article, "Is Creeping Legalism Infecting Arbitration," and the then-President of the College of Commercial Arbitrators thought that instead of following what I wrote, he said, "What do we do about it?" And in the guide to best practices, we tried to outline what should be done about it so that arbitration is not destroyed by the length of arbitration.
      NANCY J. WARREN: I agree with everything that's been said here, but I find in any case, whether it's a $30,000 case or a case involving a lot more money than that, that preliminary arbitration conference at the very beginning of the case is essential just to get some basic understanding of the parties before the case begins. I like to pin down what law governs the agreement. I like to take a look at the clause that the parties are - at the arbitration, the clause that they're using. I like to find out if they have any particular rules they're following, whether they be the AAA rules or JAMS rules or if they're operating under the California Arbitration Act. A lot of times in arbitration parties will forget about a claim and a response. So I like to make sure that, if there's a written claim, that we have - even if it's just a short statement of what the case is about, or if they want to do something longer than that, I like to give them that opportunity. And a lot of times the respondent hasn't prepared or put in any kind of a response to the affirmative defenses or perhaps any counterclaims. They haven't thought about that yet. So I just like to go through some of those issues initially. Also, I think it's important to find out what the parties want to do with regards to things like discovery. Now, they may be limited by their clause as to what they can do, but sometimes, even if their clause will limit the amount of discovery they can engage in, the parties want to do something other than what the clause says. As long as both parties agree, it's my opinion that it's perfectly okay to allow other discovery or not allow discovery that the clause says as long as everyone's agreeing. So I like to get all of that memorialized in a - I suppose I got this from Richard Chernick - scheduling order right at the outset of the case. Many of the matters I do don't involve a tremendous amount of money, but a scheduling conference can take 30 minutes, and preparing the order can take 30 minutes. I think that hour of work upfront can often avoid a lot uncertainties later in the process.
      PHILLIPS: Nancy, I'd like to get your view. First telephone conference call we had, both lawyers said they needed nine months to prepare the case for the arbitration. I started to say, "But this is arbitration." One of the other arbitrators said, "Jerry, if this is what they want, this is what they get." But I came back, and I think it's our duty as arbitrators to nicely, without coercion, try to convince the parties in somewhat - some way to limit the discovery.
      YOUNGER: I couldn't agree more. I had a wonderful experience. I hope this is an illustrative war story. In February of 1995, I'd been retired from Superior Court for about two weeks, and I had an arbitration - first arbitration I'd ever been to, to say nothing of conducted. And there was a law firm - there was one from Cincinnati, a couple others from other parts of the country. And they had an agreement - and it was a multi hundred thousand dollar matter. They had an agreement that allowed no discovery except for exchange of witness names. It was wonderful. It was like you must have felt sitting listening to Lincoln and Douglas debating because it was just straight advocacy. They had no idea what the witnesses were going to say, you know, beyond their general preparation. And it was fascinating, and it was clear and the arguments were interesting. It was just really kind of cool. I've never had one since like that. It was just so neat. But ever since then, I do everything I can, which is sometimes not a lot, to limit discovery and stuff because I don't want it to look like litigation. I couldn't agree more with your thesis, Jerry.
      PHILLIPS: I had this case also where one of the other arbitrators did a lot of international work, and he suggested that all parties before they testify must give a written declaration of what they want to do, what they're going to say. And we did that. Afterwards I asked one of the lawyers what he thought of that. He said it will cost us a fortune. It's much easier to prepare a witness and put him on the stand rather than prepare a 64-page declaration. So we tried it, and I'm not sure it's that good. But what do you gentlemen think - and lady?
      TURNER: I must tell you, looking at it from a judge's perspective, when I was a Superior Court judge, I would ask the parties in a civil case where they waived a jury if they'd be willing to agree to the use of declarations in lieu of direct testimony.
      YOUNGER: Altogether?
      TURNER: Right. And I had a case with a ten-week estimate. It was a complex antitrust case. It was done in six evenings in Superior Court, and in that scenario, it worked. But, Jerry, I think you're saying there's going to be scenarios where all the time spent on the declarations really ends up costing the parties more and defeating the purpose of the arbitration case.
      PHILLIPS: A lawyer recently, an arbitrator recently said - a group of them agreed that they would rather see the party tell their own story in their own words rather than submit a declaration which is written by lawyers.
      LAWRENCE WADDINGTON: One way to look at it is look at the end of the case and what the grounds for appeal are. They're very limited. And you start looking at the Demand for Arbitration, and if you're looking at cause of action, if you're doing litigation or if it's straight claims, look at the claims and the causes of action in the light of what kind of appeal rights the parties have. They're very limited, but the most common is the arbitrator exceeds their powers or they won't continue a case or they refuse to hear it. Whatever those grounds are, as long as you - and I emphasize Nancy's point that, as long as you have a clear stake in what the claims are, you can start your award responding to each one of the claims so you're not charged on appeal of not issuing the award correctly or to the wrong cause of action or the wrong claim or the wrong party, and also make sure that the parties in their legal capacity are correct because sometimes people are being sued in their individual capacity. Sometimes they're fiduciaries, sometimes they're agents, joint venturers. Whatever their legal capacity is, that's the way the award has to read, and if you come out awarding something against something not in their legal capacity, you're already inviting an appellate review.
      WARREN: One thing I'd like to add is, in terms of short circuit the hearing so it doesn't have to be as long in terms of witness testimony, I did one the other day where we had - there was probably ten witnesses on the witness list and they want to get it done in a day. I said, "All right. We'll see how this goes." But what we ended up doing, which I hadn't done before but worked pretty well, is they would get to a witness, and the attorney would say, "All right. This is what this witness is going to say," and they would do it in terms of an offer of proof. And often the other attorney would say, "You know what? I'll stipulate to that. We don't need this witness." So the witness gets crossed off the list, or they would say, "There's only one point there that I want to counter, and here's" - "if I brought my witness, here's what they would say." And the other side stipulated to that, and we went through the hearing very quickly. So that worked well.
      HAMM: What other role can the arbitrator play in making sure that the process is managed efficiently and that the advocates sort of don't runaway with themselves and let it go too long.
      PHILLIPS: On one case I tried something. Jim Groton of Atlanta Georgia once told me about this, and I've used it, and it's very effective. I put two experts on the stand at the same time, and the plaintiff will ask his witness, the expert, some questions, just a few. And then it moves over to the defense counsel to ask questions, and then I may the arbitrator may ask a few questions. Then the next question is for the other side. That worked extremely, extremely well.
      YOUNGER: That's fascinating.
      PHILLIPS: It gets to the truth of the matter much quicker. In that case, I had a little difficulty because one witness came from Brooklyn and the other came from India. And the Indian was not going to get into confrontation with the other expert. It worked perfectly when I had two witnesses from Brooklyn. They went at it, and they basically agreed with one another.
      YOUNGER: That's very interesting.
 
 DOCUMENTS AND DISCOVERY 
     
      WADDINGTON: I think you need to set up motion guidelines and discovery guidelines if you're going to allow the parties to do that, to tell them when it is that the discovery cutoff occurs just like in litigation, when your motions have to be filed, when the briefs have to be filed. I have had considerable trouble getting coordination on that because they want until the last minute to file a motion. So I have made it a practice to use those cutoff dates. And that comes in a modified scheduling order that I prepared. That way there's no misunderstanding as to when things are due.
      WARREN: And the other thing I think that needs to happen is getting the parties to exchange information early on. It doesn't have to be through any formal means. In the JAMS rule, there's an exchange of information, which I think is actually the name of the rule, where you actually exchange documents that you think are relevant, witnesses that you expect to call, even if it is early on in the process, including experts, what you think their expert's going to say and get that exchanged in an early - early in the process and have a date by which that initial exchange should occur. And then in the JAMS rules, there's a continuing obligation for the parties to continue to exchange that information as the time goes forward. But I think getting that initial date down is important to get the parties -
      PHILLIPS: What do you gentlemen and lady think about the chess clock? Have it worked out with the counsel that they will only have certain witnesses on a certain amount of time or that they will finish their case within a day or two days and you basically time how long they're going to be on the stand?
      YOUNGER: I haven't had a phenomenal problem in arbitrations with things running long. I'm certainly not saying never. You may not be charging enough if they take too long. I certainly had that problem - I'm not 100 percent facetious about that. I certainly had that problem occasionally at the courthouse. That's fairly rare now to me. What do you think?
      PHILLIPS: I agree with you basically. I'm very careful about putting -
      YOUNGER: I guess I think it's rare enough that I haven't felt a need to regulate it.
      PHILLIPS: One that was on the panel is now judge of the Court of Appeal, Richard Mosk.
      WADDINGTON: I don't think there's a preparation of a joint exhibit book. When you have two parties and each with their own numbers and letters, it getts confusing, and the vast majority of arbitrations are documentary rich, and they both have most of the documents. It makes it much easier to just pick up one notebook.
      PHILLIPS: On one case I had seven file cabinets - documents. They were all numbered, and I thought, "My God. Am I going to go all through these?" So at the end of the case I asked counsel point out those exhibits that you really rely on, and I'll pay more attention to those. That worked out very effectively.
      WADDINGTON: Both of them.
      YOUNGER: Have you ever had a major document heavy case where 5 percent of the documents were of any particular significance? I mean, to me it's usually not that high.
      WARREN: Exactly.
      YOUNGER: If there are 200 documents, there might be about 6 of some consequence.
      PHILLIPS: They feel that they have to tell how the case - how the business relation went on, and they met on certain days. There's a memo they put that in. A letter, they put it in. I agree often they're not necessary.
     
     

      DISCOVERY DISPUTES 
      
      WARREN: One of the other areas I think the arbitrator can make a difference in streamlining the process is on discovery disputes. They may get into a dispute about, you know, "Well, they didn't give me these documents, and I think they're important to my case." And what I always do is make sure that the parties know that, if you run into any dispute, don't waste a lot of time writing letters back and forth or preparing any major briefs for me. Simply call my case manager, let her know there's a dispute, and if either of you wants to write me a short letter to outline it, that's fine. Or if you don't, that's fine too. We'll have a conference call, I'll hear the different sides, and I'll rule, and we'll move forward. And that way the parties aren't engaged in a lot of time and expense and -
      PHILLIPS: I agree with that. I tell counsel, "Don't make a motion. First confer, and then write me a letter." If I feel it's important enough to have full papers on it, I will order that. But very often it's not necessary.
      YOUNGER: I typically require that they meet and confer in person. I do a fair amount of discovery reference work, and I require it in that context too. I think the so-called meet and confer letter may be one of the legislature's biggest mistakes since statehood. They're awful and certainly never accomplish anything as far as I can see.
     
     

      TEMPORARY RESTRAINING ORDERS 
      
      HAMM: So what about TRO's? Can arbitrators issue them?
      WADDINGTON: That's a good question. Well, there is a provision in the - and, Paul, have you written on this? Do you have any opinions on that?
      TURNER: Well, if that's a remedy, that is one that would meet the test of Advanced Micro Devices, Inc., vs. Intel in 9Cal.4th, then under those circumstances, yes, a judge could issue a temporary a judge or arbitrator could issue a temporary restraining order. But if it is something that is forbidden by the arbitration agreement, that's another matter. Also you have scenarios where it may very well be - the issue is one, for example, under the Unfair Practices Act, Section 12, 17-1200 or 17-500, and under those circumstances, the arbitrator would not have the authority to issue any sort of injunctive release because the injunctive release must take into account the public interest.
      YOUNGER: I've never been asked I don't think.
      PHILLIPS: I granted one temporary injunction, and I said to the parties - the counsel, "This is very technical. I want your help to draft it." And I sort of almost mediated the injunction, and I said, "You guys are so close to one another on this. Why don't we make this into a permanent injunction? Would you agree?" "Oh, yes," they both agreed. The only thing that one side asked for and the other side agreed that in the injunction would be a provision that, before somebody could hold anybody in contempt, they would have to come to me for determination, and they agreed to that.
      WADDINGTON: How do you enforce that in case of an alleged violation?
      TURNER: I think that's a tough area of law. It's very unclear about how to enforce an equitable order entered by an arbitrator. It's uncertain, and we'll see what happens in the next couple decades here in California.
      PHILLIPS: I want to be here to hear that.
      YOUNGER: That's interesting. To use Jerry's example, if you had that provision and you showed up - let's say you wanted an OSC regarding contempt from the court and were met with a signed written contract saying you can't do that until you see Phillips, do you see there's a question about enforceability of that?
      TURNER: I think that, if the arbitration agreement allows the arbitrator to issue an injunctive release, doesn't prohibit it, and otherwise meets the Micro Devices, Inc., standard, I think you would go into court to enforce the award, the determination of the arbitrator; get a court order; and then, if that court order is violated, then proceed with contempt.
      WARREN: But you need a court order first. You can't just go on the arbitrator's injunctive -
      TURNER: That's why I want to find out what happens in the next two decades in California courts.
      PHILLIPS: But if the attorneys agree that's a procedure they want, isn't that enforceable?
      TURNER: I would think - thinking of it just tentatively and thinking out loud without prejudging how courts are going to rule, it would seem to me that, in order to enforce using the contempt - using a contempt as a mechanism of force, as a remedy, one would have to get a court of law to enforce the arbitrator's award and then once it's violated have the individual held in contempt.
      YOUNGER: But he was talking about just the opposite I think. He was talking - at least as I understood your initial point was it was a preclusion of 12 contempt.
      TURNER: Well, if there's something in the contract that says - forbids, for example, an arbitrator exercising equitable powers or an arbitrator exercising equitable powers or an arbitrator exercising the power to enter an injunction, then clearly that would be - that would be an unenforceable order because it would be beyond the power of the arbitrator because it would be a - under those circumstances where the agreement expressly prohibits a particular remedy and it's down to the power of the arbitrator, both under the United States Arbitration Act, if this were in Federal Court, or in the California courts or State Courts it would be beyond the power of the arbitrator and would be an unenforceable order and shouldn't be confirmed by a judge, I would think.
      WADDINGTON: Well, there is a couple of problems with it. 1288 of the CCP does allow for a temporary restraining order, but I don't think of TRO's or injunctions as equitable. I think of them as provisional remedies. So if you look at it as a remedy rather than an equitable doctrine, would that analysis still apply? And the second issue I have is, if you're going to ask for a temporary restraining order from the arbitrator, you have to use a conventional litigation standard in order to issue that temporary restraining order, you know, the three-part conventional way in which courts look at the immediacy and the merits and so forth. Does the arbitrator have to use that standard? And, if so, does it have to be in writing? Can the arbitrator simply say, "I think you should have a TRO," and then rewrite the order? My thought would be that it would be better ab initio if somebody wants an injunction. Incidentally, the test in 1288 is not the same as the ordinary injunctive order. It's only if the temporary restraining order would affect the merits of the controversy. So it's a different test.
      (A brief discussion was held off the record.)
      WADDINGTON: But I think the lawyers can certainly try. I would prefer simply recessing the arbitration and going to the Superior Court and asking for the Superior Court to issue the order and then have the Superior Court enforce it if there was non-compliance. Then the next question is who does that? The arbitrator or the court? So Paul is right. We'll know in a couple of decades.
      YOUNGER: Wouldn't the court say it lacks jurisdiction though?
      WADDINGTON: No. There's a provision that you can get a TRO.
      YOUNGER: I confess lack of knowledge of that.
      PHILLIPS: Isn't this one criticism of arbitration becoming so legalistic and so costly that people are starting to not use it? 

 VIDEO CONFERENCING 
      
      WADDINGTON: Later. We're coming to that. Has anybody used video conferencing, by the way, to do an arbitration?
      YOUNGER: In arbitration?
      WADDINGTON: Yeah.
      PHILLIPS: I've used one.
      WARREN: I did it in a mediation; I've never done it in an arbitration.
      WADDINGTON: I thought you did one in an arbitration in Tennessee or something like that.
      WARREN: No. I did a mediation, but I didn't do an arbitration.
      PHILLIPS: I had an arbitration where we had the people from Italy on the television screen and short cross-examination, "Yes, I owe the $3 million."
      YOUNGER: Then it was a wide screen for the gestures and stuff?
      WARREN: I was involved in drafting some rules that never got off the ground to do - what were we calling it? E-Commerce Disputes or E-Disputes, having actually a whole set of rules that would govern an arbitration where the parties would never convene in the same place. The arbitrators would be in one place and the parties would be in another. I think there's very good reason that never got off the ground.
      There's always the danger, when you have video conferencing, because you don't know what kind of coaching is going on. You don't know what's really happening in that room. As the arbitrator, you use a little bit of control. Of course that happens when people testify over the phone as well. And a fair amount of that does go on in arbitration. But I'm always a little uneasy because I don't know what they're looking at. I don't know who's
      PHILLIPS: One problem I found in the conferencing in another case is language. Somebody came from Italy. He did not speak English, he wanted the lawyers said they wanted an expert. Each side wanted an expert, and I said maybe I as the arbitrator may want my own expert.
     
     
     

      DEALING WITH DELAYS 
      
      WADDINGTON: What about the party during the course of the arbitration that engages in ongoing delays and refuses to participate or engages in what could be characterized as obstruction as to dilatory tactics? How did you handle that?
      YOUNGER: Did you mean during the hearing or in the lead out?
      WADDINGTON: No. During the - once we got into arbitration - it could be either way, but during the arbitration, there's plenty of opportunity for dilatoriness prior to the arbitration. We might talk about that first. What do you do if you sense that one party is dragging its feet?
      YOUNGER: I have a standard thing that I tell them in our initial conference, which by the way is more often than not telephonic. I go through a whole bunch of preferences. Some things are rules; some are leanings. I always said in an arbitration that, if you want to agree that I will only listen to witnesses under 5'8" with green eyes, I guess you can do that if there's no public policy involved. But here's what I'm going to do if you can't agree. And one of the things I tell them is "You can take the boy out of fast track, but you can't take fast track out of the boy, and I assumed you checked me out a little before you selected me, and I will move your case along. I agree that it's your forum and that you have a lot to say about that. So I won't try to move you along like I did in court, but neither will I let you go forever because arbitration according to the law and I think common sense is supposed to be a speedy and simplified remedy and I believe in that. And when you signed up for me, you got somebody who read it.
      WADDINGTON: What if that doesn't happen? Do you think you have the power to issue sanctions?
      YOUNGER: Well, I set deadlines and - if they ignore them?
      WADDINGTON: Well, if they have all kinds of excuses, their grandmother is sick in Hawaii. Or just in general can you sanction people for non-compliance with your rules?
      YOUNGER: I usually handle that informally, personally. I usually tell them, "This isn't a jury trial. There's one person on the entire planet earth that matters to you in this case. Don't push your luck, fans." It doesn't come up. It's not a big problem.
     
     

      SANCTIONS 
      
      WARREN: I don't know what the answer is with regard to does an arbitrator absent agreement have the power to sanction the parties, but I think that's another reason for the importance of having arbitration rules to follow when you are doing an arbitration. The rules that we typically follow have a provision that the arbitrator does have the power to sanction the parties. And as long as the parties have signed on to the rules and the rule to sanction the party is in there, then I think the arbitrator does have the power. I've never personally done it, but there's always that threat. I also think, if you do the scheduling order right up front and you have the dates in there, the parties don't do their discovery or don't do what they're supposed to do by those dates, you can enforce those dates absent, of course, a reasonable request for continuance that you ignore and then becomes a ground for vacatur later. They have the dates, they do it, the arbitration date comes up, they need to show up and if they don't you can go ahead and have the hearing in my view.
      YOUNGER: I've had very little trouble with this. It's not a big problem.
      WADDINGTON: I don't know that I've had trouble either, but I know some people have. Jerry, do you?
      PHILLIPS: Not really. And they know as an arbitrator -
      WADDINGTON: You hold all the aces.
      PHILLIPS: That, and they will ask me for attorneys fees.
      YOUNGER: I'll tell you where it comes up once in awhile. They say, you've got to exchange, let's say a witness list by date X, and it doesn't get done. They're on the phone and Joe Dokes is saying that Bill Smith can't call certain witnesses because he didn't reveal the names by such and such a date. I'll ask him and if he's got a really good excuse, I'll say, "You'd better get it in the next couple of days." And if he doesn't have a good excuse - I might have a couple times excluded a witness or two, not very much. And usually the reason they haven't done it is because it's not that big a deal after all. But when you say sanction, I guess that's a sanction, but that's about - I don't think I've ever issued monetary sanctions in arbitration in 11 years.
      WARREN: What I'll typically do, if they've left a witness off or the other side is surprised by evidence, is if the other side wants an opportunity to have a little bit of extra time to review the evidence or do something - but they never do because they want the arbitration to go forward, but I always like to give them that opportunity. I don't like to exclude evidence even if the parties haven't complied with all the rules because it's one of the grounds of vacatur, and I think it's important that the facts get in.
      PHILLIPS: Although, I've heard arbitrators say they're too fearful of the exclusion of evidence so they let everything in, but do you know of any case where a party has been sanctioned by a court in some fashion for not -
      YOUNGER: No.
      WADDINGTON: Paul, do you have any appeals on that issue at all?
      TURNER: None.
      YOUNGER: It's pretty hard to get it vacated. It's happened to me once in 11 years, and it was reversed on appeal. So I'm a lot more concerned about the freeway going home than I am about that.
      TURNER: I think there are more efforts made now to vacate awards, and the California Supreme Court and the California Courts of Appeal have given parties avenues of attack upon arbitration awards. And that's part of bringing litigation into the arbitral process is that there are now concerted efforts to get out from underneath the arbitration awards. And there's a lot of ways parties can go at an award.
     
     

      GETTING AROUND AN ARBITRATION ORDER 
      
      WADDINGTON: How do you feel, Paul, about letting lawyers use mandate as a way of getting around an order that grants arbitration?
      TURNER: Well, the issue is simple. Was there an agreement to arbitrate? If there was, then we certainly are going to deny the petition. If there was no agreement to arbitrate and there's been an order compelling arbitration, we'll take steps, hopefully, in every case where it's appropriate to allow the party to litigate the matter in court. But we don't get that very - we don't get that many of them to be candid with you. And, generally - and I'm only speaking as a judge who reviews matters or justice who reviews matters outside of Los Angeles Superior Court. Los Angeles Superior Courts invariably get it right.
      YOUNGER: It's tricky for a trial judge to the extent I can remember. Back before World War I when I was doing this - where it's tricky, Paul, is where there's a signature and maybe a capacity question. It's Joe Dokes and Joe Dokes, Inc., that is being sued and Joe signed that thing and maybe Joe Dokes signed somewhere else on a different line or he didn't sign it twice or something like that, that's kind of where it comes up. To be honest, sometimes you're not really sure just how that should go.
      TURNER: I think any good trial judge is going to have some question about it, he's going to actually require live testimony, and the trial judge has the authority to do that. The Rosenthal vs. Great Western Bank case explains that in some detail. And if there's some question about who's telling the truth and who's not telling the truth or who's confused, which is often the case, the best course of action for a trial judge is to bring in the parties who have some testimony to offer on who signed the agreement and when and make a decision. And if there's conflicting facts, I can assure you that on appeal the factual findings of the trial judge are going to be upheld.
      PHILLIPS: After finding of the arbitrator?
      TURNER: No. If the trial judge is deciding whether there was an agreement to arbitrate, which is what trial judges are supposed to do, if there is evidence - say the question is did the defendant sign the agreement or not? If that's the issue, then if the defendant comes in and says, "I didn't sign it," the plaintiff says, "The defendant did sign it," and then the trial judge says, "I believe the plaintiff," invariably on appeal, the decision of the trial court will be upheld.
     
     

      IS ADR TAKING OVER?
      
      WADDINGTON: Let's talk a little bit about what Jerry raised on litigation language and the perception that jury trials are vanishing and that arbitration is taking their place. That seems to be the trend, and now there are rumors that arbitration is being cut back a little bit either because of the court or because they prefer mediation instead of arbitration. The initial world of arbitration was commercial when the Supreme Court of United States and California both added employment and consumer arbitration and now franchise arbitrations which are universally, unilaterally imposed. They're non-negotiated and frequently with a party who has disproportionate economic power. The legislature has made some attempt to rectify that by giving consumers some advantage. The California Supreme Court has been very active in reviewing employment cases, and I see now that the employers are beginning to redraft their employment agreements for more equitable distribution of power between themselves and the plaintiffs, but I sense that there is still a number of lawyers who are drafting agreements that will give some extra effort to the employer rather than the employee.
      TURNER: I don't think jury trials are gone at all. There's no question there's fewer cases filed in the Superior Court. When I came to the when I came to the court of appeal in 1989, there were roughly 1.7 million cases - civil cases filed, and that
      includes every type of civil cases in California.
      YOUNGER: That's state-wide?
      TURNER: That includes state-wide, small claims, cases that are going to be court trials, cases that are going to be jury trials. The 2005 statistical report of the Judicial Council indicates that roughly 1.5 million civil cases, again, the same type of cases, were filed in 2005. There's always going to be plenty of jury trials. Why is there a difference between the 1989 and 2005 report? I think arbitration is one of the big factors. It is now included in numerable consumer agreements. It is an attractive - even in terms of post-dispute scenarios, it is an attractive option for many, many parties in both the commercial area but also in the more traditional tort areas. There's excellent arbitrators who are available. The cases can be resolved quickly and with greater promptness. So there's a lot of things that move people even in the post dispute environment to seek out arbitration, but still there's a lot of litigation out there.
      YOUNGER: You know there's a funny irony. We all read from time to time of op-ed pieces, editorial pieces that talk about the evils of arbitration versus your inherent right to a jury trial. So sometimes they're pretty offensive, to be honest, because they all presuppose that all arbitrators are on the take from whoever the author doesn't seem to like very much. And the funny thing is there are areas in which I think arbitration fairly unquestionably can work better for plaintiffs.
      The easy example is medical malpractice. You don't run into a lot of lawyers who don't say that, if they're plaintiff - of course you're not going to get the big hit that you might get from a jury, but in terms of the batting average, I think most plaintiff lawyers who do medical malpractice will say their odds of winning are better in arbitration than they are in a jury trial because doctors still seem to enjoy this mystical power over juries. And I certainly strenuously avoid keeping any kind of statistics. Having said that, I'll bet anyone in the room 20 bucks that I've given more plaintiffs awards than they would have gotten from the same number of juries since I've been an arbitrator. But some of my best friends are doctors to quote the old phrase, but I don't worship them.
      TURNER: If I can add one other thing, another factor that plays into this decrease in the caseload is the availability of mediation, and I think another factor is the extraordinary cost of litigation.
      PHILLIPS: Absolutely.
      YOUNGER: Absolutely.
      TURNER: And I think also mixed in there is the integration of the legal community. When I was a new lawyer, virtually everybody was a white male. We had excised - when we had that de facto segregation, we excised 60 percent of the intellectual horsepower of this country from being lawyers, and I think lawyers and judges now are more competent than when I was a new lawyer because of that. We've brought people in who once were excluded from the practice of law.
      PHILLIPS: In the motion picture industry in the 1950's we had one - I was counsel to the United Artist Corporation, and we had one arbitration, and when I told the president of the cmpany it was an arbitration, he was astounded. "How did we get into arbitration?" Today most of the motion picture companies put into their contract arbitration. One important reason is to prevent a runaway jury. But when I practiced - and I always told the clients, you should want an arbitration provision in the agreement because you can't - you don't have the money to fight the corporation with its counsel, but that is not as great in arbitration.
      TURNER: You know, I've talked to a number of plaintiff lawyers about this, and I think that the mature view that I get from very, very successful plaintiff lawyers is that they want the opportunity to arbitrate, but they would prefer that it be a decision they could make after discussing the matter with the client rather than having the client hand them their employment contract and find out that they're consigned arbitration. But that's just their preference, and that preference, insofar as it runs up against the United States Arbitration Act, is just out of preference.
      PHILLIPS: I think in contract adhesion and employment agreement and consumer agreements, they are very different with respect to a jury or not than a commercial business-to-business litigation.
      TURNER: There's no question, when the United States Arbitration Act was enacted, all they were talking about were commercial disputes. If you look at the committee reports back in 1919, that was the issue, commercial disputes. But now it's changed, and I think that's one factor in the midst of a whole series of other factors that have led to the reduced use of the court system.
     
     

      PROTECTING THE PLAINTIFF 
      
      WARREN: And I think as arbitrators, those of us asked to conduct arbitrations in consumer matters where there was a contract of adhesion that we need to tread very, very carefully and make sure that the rights of the claimant and the plaintiff are protected. I know there's a lot of organizations that have drafted minimum standards to make sure that there are protections there. I prefer to do cases where, even though there may have been a contract requiring arbitration, that the parties are also on board at the time we do it to do the arbitration. And I've been lucky, and I've not had to do a consumer arbitration where the consumer has come kicking and screaming. They've always signed a stipulation or at least in some way indicated that they're on board with the arbitration, and I think in terms of protections in the consumer area, one of the things that's happening some what, although you can't write in the right to appeal or have an appellate review of the process, there are some agreements that are suggesting that, if one or the other party isn't happy with the arbitration award, that they can have a second arbitrator look at it and have their right to review in that way. And sometimes even the same standards that an appellate court would use, the second arbitrator must use.
      YOUNGER: Doesn't one of your forms at JAMS have a provision for an appeal?
      WARREN: We have an optional appeal process, but I just actually got an arbitration clause the other day - I thought I brought it with me, but I didn't. Yeah, I did. Here it is - where the actual clause from the employer writes in, "An arbitrator" - blah, blah, blah, "either party can request within ten days" - you got that?
      YOUNGER: Can you spell that for her.
      WARREN: "That after the issuance of the award, shall be subject to affirmation, reversal, or modification following review of the record and arguments of the parties by a second arbitrator who shall, as far as practical, proceed according to the law and procedures applicable to appellate review by the California Court of Appeal of a civil judgment following the court trial."
      YOUNGER: Fascinating. I've never seen that.
      PHILLIPS: But that makes arbitration much more costly, once again, if you have to have a transcript of the proceeding.
      WARREN: But, again, it's a procedure that the parties are drafting, the parties are agreeing, and the parties are building some safeguards. And especially when you have a contract of adhesion, I think the more protection that you give to the party being forced into the arbitration the better. So you have to weigh that against
      TURNER: Wouldn't you agree though that, in the adhesive contract environment, that building in a second level of review would increase the power of the party who imposed the arbitration clause upon the consumer?
      WARREN: It could to the extent the consumer prevails at the initial arbitration, and then there's an appellate or the second arbitrator process, and then they lose.
     
     

      COST VS. EFFICIENCY 
      
      TURNER: I know in the labor management context, labor generally doesn't want to have an appellate procedure available because management is the one who will exercise what is perceived to be the superior economic power and pursue that remedy. So I think someone representing the consumer needs to think long and hard about whether you want to have that second option. Where somebody who has more money than your client and for the lawyer has more resources than the lawyer is willing to or wants to front, I think they have to think that out.
      WARREN: I agree with you. One of the things that could be a deterrent is the fact that, in these consumer cases, it's the respondent or defendant who's paying the cost of the arbitration. So to the extent there's an appeal, they're paying the cost.
      YOUNGER: I have found over the years an interesting thing. I wind up being involved in drafting arbitration clauses quite a bit because you'll get a mediation, and they'll say, "We've got a horseback agreement. We're going to do a longer agreement." And maybe there's confidentiality, and then there's enforcement and finalization issues. And early in my career I thought, "Gee, if you want to put in an arbitral feature and you want to throw me in as an arbitrator" - a couple surprising things happened.
      Number one, a ton of people throw in an arbitration when there's a problem feature. Number two, I don't think I've had one of them who didn't put me in as the arbitrator. So I wind up helping him write the thing a lot. And I tell him, "Again, you can agree to whatever you doggone well want to including" - we've even discussed the subject of appellate rights a couple times. But I said, "If you're asking my advice, you've got a long haul on this. You've got it pretty much settled." So quick and dirty is what I'm going to do. You give me maximum discretion, and this is going to be fast, it's going to be a couple phone calls, it's going to be how soon can you folks get together, and they almost always go for that. Quick and dirty I'll give you 90 percent want that.
      PHILLIPS: I made a study some years ago in the motion picture industry what the industry thought of Muncharge (phonetic) in an Intel case. And I asked them after those cases came down, does that affect you as to whether you want mediation or arbitration? And the most important thing that I found out is that they want finality and quick finality.
      YOUNGER: Absolutely. Totally agree.
      TURNER: I was just going to say something. I think if you're corporate counsel and you're charged by your clients with drafting an arbitration agreement - I think for a business, arbitration is a less costly, more expeditious method of dispute resolution. The cleaner the arbitration clause, in most cases it would seem that that would fit into the business model of a client. It's not in the client's interest to have an arbitration clause which is so tricky that you're going to get forced into litigation, possibly even in front of the California Supreme Court. And I think it means sitting down with the CEO or the deciders in the company and saying, "What's our business model? Do we want our executives sitting in depositions all day? Do we want the risk of a very dicey arbitration clause getting us dragged into court where we may litigate to death the question of whether to arbitrate, lose, and find ourselves in a jury trial?" And I think that's very, very important. And the cleaner the arbitration clause, I think generally the more that serves the client's interest. The minute you start throwing these things in about appeals, efforts to try and perhaps shift some of the risk over to the other side, well, I think that I think most corporate counsel would agree that's risky business, and I think corporate counsel for companies who are dedicated to succeeding, to increasing productivity, are looking for economical ways to avoid going to court. A lawyer I know once said, "I'm not a very goody lawyer except for one respect. I keep my clients out of court." And he does that by drafting solid arbitration agreements and promptly arbitrating the disputes. I think that's a definition of an excellent lawyer.
     
     
     

      EDUCATING ON ARBITRATION 
      
      PHILLIPS: I'm doing a study now, and I'm shocked with the results that business men do not understand mediation/arbitration, and the business schools - maybe Harvard is an exception, but the business schools do not teach ADR as a way of resolving disputes. They talk about negotiation and a little bit of negotiation about mediation, but they don't in business schools. I went to business school. I went to Tuck School at Dartmouth College. Business schools do not teach ADR to resolve disputes.
      TURNER: I think one of the problems is - I'm 58. Lawyers my age generally don't have a very good handle on the total scope of law of arbitration, and that's because when I went to law school, I had a labor law class where we talked about Labor Management Relations Act Arbitration for three or four days, and that was it. And as a result, lawyers who are my age, I think, don't have the same level of sophistication as perhaps newer lawyers where this is something that's taught more in law school now than back in -
      PHILLIPS: I teach at Pepperdine Law School, and there's a whole organization at the Pepperdine Law School, the Strauss Institute, where all they teach is ADR.
      TURNER: That's the reason younger lawyers probably are going to be a little more in tune - on some of these legal issues, are going to be more in tune with the legal realities than people my age.
      YOUNGER: Jerry, I think if you put out a questionnaire and just asked open-ended question of 100 lawyers chosen at random, "What are mediation and arbitration?" I think you'd get about 65 percent right, wouldn't you?
      TURNER: It wouldn't be real impressive. To give an example, in terms of enforcing the right to arbitrate and now what issues are arbitrable, the United States Arbitration Act has enormous impact. I rarely see that issue briefed despite the fact that, if you're going to debate the issue, you're going to have a case where you're going to fight whether there's a duty to arbitrate, if it is a case which arises interstate commerce - or not arises, but affects interstate commerce, under those circumstances, that case must be arbitrated. And I don't see lawyers litigating that because I don't believe that we have a level of sophistication we have in all sorts of other areas of the law. I hear cases in Los Angeles, and we get the best lawyers in the country that appear in front of us, but because when we went to law school we didn't learn about it, we don't litigate with the same level of precision and effectiveness that you see in other areas of the law.
      WADDINGTON: Well, one of the areas that - one of the reasons maybe that lawyers don't pick up on arbitration as much as possible is because the language in the appellate courts constantly refer to litigation terms. I mean you start out with collateral estoppel and res judicata and petitions and motions and remedies, using the conditions precedent, consolidation, severance, illegal contracts, illusory contracts. All the opinions use litigation language to resolve what should be a non-litigation product so that lawyers who read on an occasional basis of a case as to whether or not their petition for arbitration is a void contract or avoidable contract with the U.S. Supreme Court - as a matter of fact you wrote about recently - doesn't that deter - yes, you did. I may not know about injunctions, but I know about your opinions. They use that language in analyzing arbitration when arbitration is really an informal, non-legal format.
      PHILLIPS: It should be, Larry, but is it?
      YOUNGER: It should be, but I'm not sure I understand your point. Aren't you really talking about appellate opinions about Superior Court determinations and motion to compel or vacate? I mean, the Court of Appeal doesn't once in five years get into the merits of the arbitration itself.
      WADDINGTON: I'm not talking about that. I'm talking the way in which arbitrations either challenged at the time there's a petition to compel arbitration or when there's an award issued.
      YOUNGER: But that is litigation when it's in Superior Court.
      WADDINGTON: Well, the point is that it permeates the opinions, and I think it has a sense of deterring people from understanding the difference between arbitration and litigation. If you read the New York Appellate Division, their average arbitration decision is three paragraphs, and not one word is in Latin or any other legal term. It's just, "Well, they testified to this. They testified to that. Looks okay to me."
      YOUNGER: What's that doing in the appellate division? You lost me. I don't understand.
      WADDINGTON: Well, that's their Court of Appeal.
      YOUNGER: I understand that, but why is there an arbitration decision in front of the court? How does that -
      WADDINGTON: It's an award.
      PHILLIPS: I think move to vacate.
      TURNER: First of all, in order to compel arbitration, there must be a written agreement to arbitrate, to submit to arbitration. There has to be - that is the first step in any decision about whether to compel arbitration or prevent arbitration, and that's a contractual issue. Why is it in California lawyers often fight more over the issue of whether to compel arbitration, which causes us then to use these in discussing arbitration and the duty to arbitrate to use these contractual terms? The reason that we do that is because in California lawyers will fight more, I think, over the duty to arbitrate. Arbitration on the East Coast, as I understand it, is much more engrained in their legal culture.
      WADDINGTON: That's true.
      TURNER: Here in California it's not as engrained. They're different legal cultures. California lawyers often act differently than New York lawyers, which is why I live in California.
      HAMM: What's the variable that's different?
      TURNER: It's the culture of the East Coast and New York - I think it's fair to say, New York. And part of their culture is they have this gigantic economic engine. And that's where the pressure came for the United States Arbitration Act. It came from lawyers on the East Coast; whereas, here there's cases where lawyers would rather have the case in front of a judge and jury. It's a cultural thing.
      YOUNGER: Well, there's no way to say this awfully discretely, but historically, confidence of the business community especially at the upper levels and the integrity and ability of the courts particularly in some North Eastern states, which shall go nameless, was much more of a problem than it is here. I can see where, if you had a case worth 300,000 or 400,000 bucks, selecting your arbitrator in conjunction with the other side might be better than wondering whether you got the local party chairman's best friend, and that's not that big a problem here.
      TURNER: Well, I'm a big supporter of the East Coast Judiciary but excising
      PHILLIPS: You're a California judge.
      TURNER: But let me excise myself from the California Judiciary. It is excellent. It is excellent because governors take seriously the obligation who to select and to be judges and because we have strong rules that provide for integrity and because it is basically a non-partisan judiciary. And I think that's one reason why lawyers sometimes say I want this case - they go to the client and say, "I want this case heard in a California courtroom with a California judge with a California jury rather than have an arbitrator decide it," and that's what I think is the difference in the opions. Lawyers will fight over it here. There, part of the culture is "We'll let the arbitrator decide."
      YOUNGER: You just said that better than I did. I think we're saying the same thing.
      WADDINGTON: I do too.
      TURNER: I just want to indicate my strong support for East Coast judges.
      PHILLIPS: I was astounded recently. I made a study of whether lawyers do, in fact, advise their clients about the existence, the availability of mediation/arbitration. And my finding was that lawyers do not do it as often as you would think, and therefore, I petition that the Revision Commission put in a provision that lawyers must advise their clients about mediation/arbitration.
      TURNER: I think that's a non-delegable duty. I think a lawyer has got to say, "We have this other option out here. I think this is the right thing to do or the wrong thing."
      PHILLIPS:But they don't. Very often they don't. I've lost my battle nine to zero.
      WARREN: There's a program in Santa Barbara County. It's a unique program, as far as I know, where for cases over 50,000 the judges get it but they can't order mediation. But what they're doing is they're ordering every case over that into a program where they meet with a neutral, and the neutral sits down with them and their clients - and the clients have got to be present - and explain what a mediation is, explain what an arbitration is, explain what a neutral fact-finding endeavor is, prepare what it would cost to go through these processes versus what it would cost to go through litigation, and then ask the parties or lawyers if anybody wants to engage in one of these processes.
      PHILLIPS: Although that's late in the game.
      WARREN: No. It's fairly early on.
      YOUNGER: But after the case is filed.
      WARREN: Oh, after the case is filed. That's correct.
      PHILLIPS: The case must be filed.
      YOUNGER: Jerry, at about 1998 or '99 when I had left JAMS, I was an independent neutral, but I had an office at a large law firm since deceased so I don't have to worry about slandering them. But I was to go on behalf of the firm on a trip to China and Japan talking about litigating Americans. We were well into setting that up, and I presented an outline of what I was going to talk about, and it was very heavy on saving money and resources and hassle. These are pretty big deals to Asian executives anyway, staying out of the lime light and this kind of thing. And I thought it was a pretty coherent outline, and this very senior guy in the firm - indeed a member of the Bar in both Japan and here - took one look at that and I mean talk about getting my ticket canceled in a hurry. They would have died than have me talk about ways of avoiding lengthy and costly litigation. Boy, that trip made the Invasion of Iraq look terribly successful compared to how fast that fizzled because they - you know, large law firms don't want any part of -
      TURNER: Well, I think good lawyers want to protect the client. Protecting the client is the name of the game, and lawyers who sacrifice their client's interest in the interest of - for their own personal financial interest, need to step back and rethink who they are and why they became a lawyer. I really believe that. I don't doubt for a fact that -
      PHILLIPS: You said before that the real problem to some extent is that the lawyers have not been educated about mediation/arbitration and are not comfortable with that procedure. They're not educated and they're not comfortable with that procedure.
      YOUNGER: Mine was not an educational problem. Mine was exactly what Paul's talking about. I couldn't agree more. I was fairly shocked at the time. I guess I'm naive.

PUBLIC OPINION 
      
      WADDINGTON: Part of that educational problem has to do with the press. The Los Angeles Times recently ran an article highly critical of what they call temporary judges, secrecy of the process, and justice for the rich and none for the poor, which has been sort of the mantra of people who are opposed to arbitration. And I think that, in terms of education in the business schools, that's one way to go. I think there has to be somewhat education by arbitrators themselves that, yes, it is private, but in the vast majority of cases, the parties want it private. There is no reason in the world why two companies that have disagreement over the goods and services of their particular organization need to launder that in public when it doesn't affect public interest. I think the California Supreme Court has tried to make that distinction with some success. Where you have unlawful competition or unfair trade practices, maybe that's not the kind of place that we should have an arbitration but where the public, in general, as a general practice needs to be informed of that. What is your perception of that? Is that so, or what should we do?
      TURNER: Larry, could I just offer one word of caution. If a case is going to be arbitrated in secret, that's fine. The parties can agree to that. But if there's going to be post-award litigation about the arbitration award or something that went on during the arbitral proceedings, that is a matter that is going to be litigated largely in public. Rule 243.1 requires that the papers be filed in public. And with some routineness, I see cases where the parties have litigated in private and now want to continue to fight it out in court. And courts are public institutions; so parties who decide they're dissatisfied with the arbitrator's award after having a perfectly legal, perfectly ethical, perfectly moral, confidential arbitration should understand they may be required later to litigate, air their dirty laundry in public. They may be required to do that.
      PHILLIPS: That's a small number.
      TURNER: I agree with you, but the point is that clients need to know that. They need to know that, if they're dissatisfied with an award that's been done appropriately in private, that when they go to court, it can become a matter of public knowledge.
      YOUNGER: The article to which Larry spoke was in a column called the "Golden State" by a man named Michael Hiltzik more or less on the 10th of March. Did you see my response that I wrote to him? I wrote a pretty lengthy response. And he wrote back, and I will say his response was courteous and comprehensive, but there were some things that he simply did not understand. He was very critical of Steven Lax for not being willing to discuss his reasoning in the Michael Jackson child custody matter with him. And this man, while he's an articulate author and so forth and he did respond politely to me, simply did not comprehend that the problem had nothing to do with private judge/public courtroom, it had to do with the judge's refusal to discuss pending litigation with him. And he thought that was a feature of private judging. He simply didn't understand the issue, and that's just one example. There were two or three other things in there. The unfortunate thing - and sometimes the press sometimes has to worry about - is he sounded quite sophisticated in the article and indeed in his response to me. He uses the English language very well, but he didn't get it, as the phrase goes, in terms of legal issues certainly including what Paul just said.
      TURNER: I can't discuss that case because it's a pending case, but let me say this: Any lawyer who believes that a reporter has gotten something wrong needs to write a letter to the reporter in a courteous way documenting what was wrong, whether they're talking about the legal system, about a particular case. And I think arbitrators would feel they're treated unfairly by a journalist. From the ethical limitations that are available to them, explain to the journalist why they think the journalist got it wrong.
      HAMM: Generally speaking, what can the neutral community do to educate lawyers in communities and the press and the public in general about alternative dispute -
      PHILLIPS: Let me cut you off immediately, and that is I'm against the press, when a case is in court, talking about the case itself and it goes on television and the jurors see that and lawyers believe that they're helping their client - maybe they are - by going to the press and having everything on television. I like the English system better where, during a trial while the case is pending, the press are not allowed to make comments about what's going on in court.
      TURNER: And that's one of the benefits of arbitration. We're talking about arbitration now. You can have proceedings be absolutely - particularly if the parties want it and agree to it, no one will ever know what happened.
      WADDINGTON: But I think the press is concerned about disclosure. They want things disclosed. They don't like things that are done in secret. And when something is done in secret, even with both parties agreeing and enthusiastically so, there is a suggestion that somehow this is maintaining some kind of a secret operation that should be disclosed to the public, and this is a democratic society.
      TURNER: I have never seen a reporter assert - we're talking now about arbitration. That's all I'm talking about. I've never seen a reporter assert the right to access to a private arbitration proceeding and - let me say this - that's all I have to say about it.
      YOUNGER: They don't necessarily understand, Paul, the distinction between trial by private judge and trial by arbitration. Those are just all legalistic words.
      TURNER: The California Rules of Court, which were adopted effective January 1, 2006, make it clear that private judge proceedings after January 1, 2006, are to be open to the public.
      PHILLIPS: What do you mean by "private judge" as you used it?
      WARREN: Temporary judges.
      TURNER: Yeah, temporary judge. I'm sorry.
      PHILLIPS: Okay. That's not arbitration.
      TURNER: Absolutely.
      PHILLIPS: Absolutely what?
      WARREN: Absolutely not.
      TURNER: Absolutely not. An arbitration can be private if that's what the parties want.
      YOUNGER: But the press doesn't understand that.
      WADDINGTON: And the 9th Circuit does not agree with that either. They do not think that confidentiality is indispensable to arbitration.
      TURNER: But once the case goes to court, confidentiality is largely out the window.
      WADDINGTON: I'm just talking about arbitration.
      PHILLIPS: Only if appealed.
      TURNER: If a case goes to court - in other words, there's a challenge to the award, challenge to how the arbitration proceeded, well then it's going to be public. By and large, unless there's an overriding interest which would override the presume right of the public to access what's in a court file.
      YOUNGER: Because the award has to be filed as an exhibit to the petition. So there it is.
      TURNER: I think generally what - I think most judges would say that, when something is in an arbitration petition, even if the parties had agree it to be a secret, Rule 243.1 does not allow it.
      WADDINGTON: That's if there's a petition. Supposing there's a non-litigated case and they go into it without any petition at all?
      YOUNGER: What if there's a petition to vacate -
      WARREN: And there's no enforcement of the award, and there's no vacatur motion. That's the circumstance you're talking about, I assume.
      YOUNGER: The petition to vacate has to attach to the award if I'm not mistaken.
      WADDINGTON: Well, if there's no litigation on file and the parties agree to go to arbitration and they have an arbitration and there's an award and there's no explanation of the award, it just, "You win $5,000," what's the press going to get out of that?
      WARREN: Nothing. And I agree that the parties should be able to keep that confidential as long as there's an agreement between both sides that it should be kept confidential. Part of the problem comes in, I think, in some of these consumer-type arbitrations where one side wants it confidential and the other doesn't. I think those are different, but when you have two parties that agree that they want to keep their arbitration quiet and neither one of them filed a vacatur motion, or a motion to -
      PHILLIPS: And it is confidential -
      WARREN: - it should be confidential.
      WADDINGTON: If there's a disagreement as to the breach of the terms, then it becomes public; correct?
      WARREN: If you're asking the court to assist in any way, it's going to become public.
      TURNER: Unless there's an overriding public interest, and that's resolved under Rule 243.1. Then the matter is to be heard in public. The papers that are filed in court and the proceedings in court are presumptively open to the public, i.e., a journalist.
      WADDINGTON: And you have written to that effect.
      TURNER: Yes, I have.
     
     

      WRITING AWARDS 
      
      HAMM: Let's move on to some of the practicalities of writing awards. They're not required except in employment cases. Do you -
      YOUNGER: I totally disagree with that, by the way.
      PHILLIPS: I do a lot of work for IFTA, and they require a reason -
      HAMM: Do you write awards in every case that you hear?
      WARREN: I do unless there's a settlement beforehand.
      WADDINGTON: And so do I, and I know Eric does.
      PHILLIPS: The reason I do it is because many of my cases involve an American company and a foreign country.
      TURNER: I've never arbitrated a case, and the odds are I never will. But I can tell you a good reason to write out your award is, because if it doesn't look right, and it's not right, it's probably not right.
      YOUNGER: I think it's a closed - I know we have a fundamental disagreement and there are a few people on the planet that have as much confidence in Judge Waddington's judgment and wisdom of the laws. I have to disagree. I think 1283.4 is about as mandatory as it can be. It says, "Shall be in writing and signed by the arbitrator concurring therein," "It shall include a determination of the issues." I don't know how you get around that, guys.
      WARREN: I think there's a difference between writing a reasoned award where you put all your reasons for decision and a difference between what we call a bare-bones award where you simply say, "Claimant wins $5,000."
      YOUNGER: I'm very familiar with and have worked in three judge panels with arbitrators who agree with you. I just don't think that's legal under the California Arbitration Act absent a stipulation of the parties. I sometimes, when I know the people are maybe in trouble with money or something, I say, "Look, if you want me to just say who wins and how much" - "how much involved, I will do that. I won't give you any statement of reasons." I don't think I've had anyone agree to it.
      WARREN: I haven't either, but I always give them that choice because it's a matter too of compensation. Do they want to pay me for 20, 30, 40 of reviewing the evidence or writing an award, or do they want to do an hour's work?
      YOUNGER: The answer with both of us has only been, yes, I want to pay you. I've never had anyone do it, not once.
      PHILLIPS: They all want it because they want to know how you got there. The lawyers want to say to the client, "This is his reasoning, and he may be right on this reasoning." I had a case -
     
     

      APPEALS 
      
      WADDINGTON: How many of the cases that you get are critical of awards, and if so, what is the most common complaint about an award on appeal?
      TURNER: The most complaint on appeal is that the arbitrator incorrectly decided the merits of the award. I'm being totally candid about that. That's what the lawyers say. Shrewd lawyers though will characterize it as a challenge to the power of the arbitrator, and we'll say that the arbitrator did not have the power because of a violation of an important statutory right. And the case that began this was the Board of Education vs. Round Valley Teachers Association in 13Cal.4th. Round Valley characterized their holding as one involving exceptional circumstance, but now there are a number of cases from the courts of appeal including the O'Flaherty and Belgium case.
      PHILLIPS: Would you like to spell that out.
      TURNER: O, apostrophe, F-l-a-h-e-r-t-y.
      PHILLIPS: I don't mean - what do you think of the case? Because a friend of mine awarded it, and I'm not sure how I feel about it.
      TURNER: I haven't - I was not on the case, and I was not on the case because I was recused because I knew one of the parties. Also, the Jordan vs. Department of Motor Vehicles case - in these and other cases, appellate courts have set aside awards under "The rubric of the award violated an important statutory right of one of the parties, and because it did, it was beyond the power of the arbitrator to issue that award." There are also certain scenarios where courts decide issues. For example, if the entire contract is alleged to be unlawful under the Loving and Evans vs. Blick, B-l-i-c-k, case in 33Cal.2d, that is a decision decided by the judge, not the arbitrator. Now, if the case is subject to the United States Arbitration Act, well, it's clear under the Buckeye Check Cashing case, that the issue of the illegality of the entire contract would be decided by the arbitrator, not the court.
      PHILLIPS: In arbitration, do you write like a judge would write an opinion because what I do is findings of fact and conclusions of law. And one reason I do that is that's more understandable to foreign courts because the sentences are small, they recognize that, and they can look at one sentence rather than a full paragraph.
      TURNER: I think any arbitrator ought to ask themselves, "What's going to happen after I issue my award?" I remember when I was a Superior Court judge, I had to decide the effect of an arbitration award over the rights of 20 Kung Fu movies in Burma. And the arbitrator was from Hong Kong, laid out, I believe, was his reasons very thoroughly, and as a result, I was able to lurch uncontrollably into the truth and get it right. That's another reason to give reasons because, if there's going to be collateral estoppel, res judicata issues, enforceability issues, I think it's important to state your reasons.
      PHILLIPS: One thing I do also besides stating the reasons, I recognize a difference in culture. I had a case involving Korea, and I was afraid that I would really hurt the guy who I was going to - who I decided the case for if I was arrogant in how I wrote it and the court in Korea would be offended. So I never used the Korean name. I only used corporate names. I complimented the Korean lawyers who did a fine job, and as a result, the Korean court in findings of fact and conclusion of law same way complimented me and said, I did what is right, and therefore, the Korean court - the Korean company must abide by the American arbitration award.
      WADDINGTON: Well, we do have the opportunity to correct our awards as long as you comply with the statutory rules. If you read the cases on the distinction between correcting and amending, it becomes rhetorically incoherent, but as long as you are simply following the code as to why you are doing the correction, you can correct mistakes that you think you've made. If there's just a matter of mis-description of the property or the personalities, but you need to be careful if you're going to correct or amend your award that you're not changing the substance of the agreement. I don't see too many cases on corrected awards. Once you've done it, most people are satisfied with the way it is. I used to and I still do use what I think I shouldn't use, and that's litigation language in the award. I talk about the causes of action, if it's litigation or the statement of claims, and the 9th Circuit recently talked about "You'd better look at the submission that the parties make because they're going to consider that also." Make sure you address that - as we started out with, address those issues, and if you address those issues and then wind up with a by a preponderance of the evidence - that's legal language - or if there's an offset or cross-complaint use that legal language if there are crosses of action. I think if you're careful, you're right. Most of the appeals come up as the arbitrator made a mistake, and I don't think that's not a ground for appeal. Sometimes using litigation language in a non-litigation form is useful.
      TURNER: I think most people want to have a decision based on the law. They expect that, and when you give the litigants, parties to an arbitration, a decision based on the law, there is greater confidence on their part that justice has been done. Sure there's language in a number of decisions that talk about how courts do not review the merits of the award, how an arbitrator has equitable powers and the like. But I think the parties want - in California they want California law applied, and we use that litigation language. I personally believe it creates greater confidence with the parties, the lawyers, and if there's a challenge later on, I think it creates greater confidence that the arbitrator has acted appropriately.
      YOUNGER: There are provisions in some trades and professions - architects and engineers and so forth - where they have non-legal folk doing it. And I don't know much about how all of that works, but I think, when somebody retains a retired Superior Court judge to be an arbitrator, that that's a pretty strong implicit statement that what Justice Turner just said is correct, and that is that they want maybe simplified language so the parties can understand it. For example, Larry, I would never be uncomfortable with mentioning burden of proof or preponderance of the evidence in an award.
      WARREN: And, again, that's something you can check with the parties on at the initiation of the arbitration and find out what their expectations are because arbitration is always a product of what the parties have agreed to. I wanted to follow up on one point you made about correcting the award as well. One of the things I always try to do before I make my award final is to do an interim award and set out everything and give them some time maybe to argue attorneys fees or there's something else they have to argue. And that way, if I made a huge mistake before that award becomes final, I have an opportunity to look at that and correct. I know other arbitrators issue tentative awards sometimes to give the parties an opportunity to kind of focus their closing arguments.
      PHILLIPS: Do judges who arbitrate look at what their job is differently? What I mean by that is, on the bench, you follow the rule of law. But there's some writings that an arbitrator should be fair, should be just. Is there a difference? Suppose you found that, if you followed the law completely, it would be very unfair to one of the parties. Would you -
      YOUNGER: I haven't had that come up. What I have had come up is a situation where I'm wobbling between two positions on damages, and if I were a judge at the courthouse for a large matter, I might hire an expert on my own or tell them to put on further evidence or something in looking at the size of the case. I know they want it over with, and I have on occasions split the difference on a dollar amount in damages, saying the parties' presentations were about equally persuasive. They want an end of the litigation. One side says it's 60; one side says it's 100, and I'm comfortable that 80 is an appropriate amount. I think with that exception, I pretty much -
     
     

      LETTER OF THE LAW 
      
      PHILLIPS: What about a statute of limitations? Suppose the plaintiff has a full-on valid and fair complaint but he's two days after the statute limitations. As a judge, you would apply the statute of limitations?
      YOUNGER: I would in an arbitration.
      WARREN: I would as well.
      PHILLIPS: I would too. This story of what you hear that an arbitration is supposed to be just, fair, the same rules apply to the court and there's no difference. Is that what you're saying?
      YOUNGER: I would never want to wander over into saying, just because something follows the law, it can't be just and fair.
      HAMM: The idea is for both to occur, right?
      YOUNGER: Well, informality and ignoring the substantive law of California are different to me.
      WARREN: I think in general the public expects arbitrators to follow the law.
      PHILLIPS: I don't think they do because some of them are trying to put into the arbitration provision about following the law.
      WARREN: That's to give them a right for appeal. That's what they're trying to do is say that the arbitrator can only make an award in conformity with the laws of the jurisdiction. And that way, if the arbitrator goes against the law, they might bring an argument that they've exceeded their powers and might have a right to argue vacatur.
      PHILLIPS: Well, I think some people go to arbitration because they think it's going to be fairer than going to court.
      TURNER: I would just add this: If an arbitrator deliberately disregards something such as the statute of limitations, that can be viewed by a Federal District Court judge or circuit or Supreme Court of the United States as a willful failure to follow the law and which evidences a manifest disregard of the law with the potentiality of being set aside. Similarly, under the California Arbitration Act, a court may view that as a violation of important statutory right that the lawsuit be filed by a particular date. Now, that's one of the problems with the Board of Education vs. Round Valley Teachers Association. It may give courts the ability to enforce - it does give them the ability to enforce important statutory rights, and if you do that, then you're back into litigation.
      PHILLIPS: Why do some courts, not in California, use the word, "manifest disregard of the law"? California does not use it.
      YOUNGER: That's federal acts stuff.
      TURNER: Well, that came from language which was developed -
      WADDINGTON: By Paul Turner.
      TURNER: No. By the United States Supreme Court -
      WADDINGTON: CalApp.4th
      TURNER: Well, I just recognized it and said it doesn't apply in California. That's where it came from.
      YOUNGER: Thank goodness.
      TURNER: But California Supreme Court has made it clear there is a violation of an important statutory right, that that might very well be a decision by an arbitrator which is beyond the arbitrator's power. Now, the California Supreme Court also said in that decision that this is an exceptional case. The point is, even though it was an exceptional case, it provides an avenue of attack for lawyers on arbitration awards. And it's something that can be done. Let me say another thing about this. There are weapons to attack a judgment from a judge after a full jury trial, and there are also weapons to attack an arbitration award. The weapons that are available to attack a judgment, say after a jury trial, have considerable more legality than the weapons which are available to attack an arbitration award, which has to do with the desire to have, in part, the finality of an award rather than opening it up to a broader attack as would be the case in the case of a judge judgment.
      YOUNGER: Now, let me make one comment on that, and it's the last thing I will say. I will promise. When I first left the bench in the winter of '95 and the first case I arbitrated I had to go for the first time from the other side of the process about the power of an arbitrator versus what I had on the bench. Heck, I'd send guys to state prison for 30 years. All of a sudden when you looked at the power an arbitrator has in a civil case compared to a judge at the courthouse, I thought, "Good grief. This is a pretty Big deal." And I think any civilized, ethical person takes the responsibility pretty seriously because, if you screw up, it ain't going to get fixed. It's a big deal, I think.
      HAMM: And on that note, I think we have to close for today. Thank you very much for coming and sharing your thoughts.
     
      (The proceedings adjourned.)

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